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Ref 21HighRunRegulatory & compliance

Cyber security week

Summary

Improve the security culture of the organisation through a firm-wide programme of awareness activity.

Score breakdown

Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.

  • Areas of focus0/1×5%0.0
  • Clients3/3×10%10.0
  • Expansion & global footprint0/3×25%0.0
  • Increasing revenue & profitability0/2×25%0.0
  • People & culture2/2×10%10.0
  • Innovation & service delivery0/2×10%0.0
  • Operational infrastructure0/3×15%0.0
Weighted score20.0

Criteria

Areas of focus

  • Improves growth in the areas of focus: no

Clients

  • Improves client satisfaction scores: yes
  • Improves client retention rate: yes
  • Improves net promoter score: yes

Expansion & global footprint

  • Supports expansion of regional offices: no
  • Supports expansion into new countries: no
  • Increases revenue from international markets: no

Increasing revenue & profitability

  • Improves fee earner revenue: no
  • Improves utilisation rate: no

People & culture

  • Improves employee engagement scores: yes
  • Improves staff retention: yes

Innovation & service delivery

  • Improves efficiency through adoption of legal technology: no
  • Improves processes through automation: no

Operational infrastructure

  • Reduces operational footprint through optimisation and automation: no
  • Allows for risk mitigation: no
  • Aligns with the technology roadmap and future plans: no

Benefits

Fewer security incidents; improved compliance rates; higher participation in security training; lower recovery cost; higher productivity. Stronger security culture; improved confidence; more collaboration; behavioural change; better policy understanding.

Resources required

Information security team; project manager; senior leaders for the tabletop exercise; IT leadership team

Position

20.0

Weighted score out of 100

#21

of 28

Facts

Sponsor
Marcus Ellery — Global Head of Technology
Sponsor identified
Yes
Cost band
£50–£150Kmidpoint £100k
Benefits
Non-tangible benefitsscore 1
Complexity
Lowscore 1
Strategic alignment
29%
Schedule
Nov 2026 — Nov 20261 months
Delivery team
Callum Reid