Intranet replatform
Summary
Support for the legacy on-premises platform hosting the firm intranet ends shortly. Migrate the intranet to a supported platform.
Score breakdown
Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.
- Areas of focus0/1×5%0.0
- Clients0/3×10%0.0
- Expansion & global footprint0/3×25%0.0
- Increasing revenue & profitability0/2×25%0.0
- People & culture2/2×10%10.0
- Innovation & service delivery0/2×10%0.0
- Operational infrastructure2/3×15%10.0
Criteria
Areas of focus
- Improves growth in the areas of focus: no
Clients
- Improves client satisfaction scores: no
- Improves client retention rate: no
- Improves net promoter score: no
Expansion & global footprint
- Supports expansion of regional offices: no
- Supports expansion into new countries: no
- Increases revenue from international markets: no
Increasing revenue & profitability
- Improves fee earner revenue: no
- Improves utilisation rate: no
People & culture
- Improves employee engagement scores: yes
- Improves staff retention: yes
Innovation & service delivery
- Improves efficiency through adoption of legal technology: no
- Improves processes through automation: no
Operational infrastructure
- Reduces operational footprint through optimisation and automation: no
- Allows for risk mitigation: yes
- Aligns with the technology roadmap and future plans: yes
Benefits
Removes the risk of unsupported software and the associated downtime and data loss exposure; potential reduction in IT maintenance cost; productivity gains from better usability and automation; improved security and compliance. Better user experience; more collaboration across teams; a platform that supports future digital initiatives and can scale.
Resources required
Project manager; business analyst; hosting partner; IT team; intranet design; migration and change management resource
Review note
Reads like a valid requirement. A classic IT-led project that needs careful change and communications with page and section owners.
Position
20.0
Weighted score out of 100
#20
of 28
Facts
- Sponsor
- Marcus Ellery — Global Head of Technology; Hugh Tresidder — Head of Brand and Communications
- Sponsor identified
- Yes
- Cost band
- £50–£150Kmidpoint £100k
- Benefits
- Medium tangible benefitsscore 2
- Complexity
- Mediumscore 2
- Strategic alignment
- 24%
- Schedule
- Mar 2027 — Aug 20276 months
- Delivery team
- Peter Hollis