Project Atrium — London premises, phase 2
Summary
Identify, secure and fit out new London premises ready for a move in 2030.
Score breakdown
Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.
- Areas of focus1/1×5%5.0
- Clients2/3×10%6.7
- Expansion & global footprint2/3×25%16.7
- Increasing revenue & profitability1/2×25%12.5
- People & culture2/2×10%10.0
- Innovation & service delivery0/2×10%0.0
- Operational infrastructure1/3×15%5.0
Criteria
Areas of focus
- Improves growth in the areas of focus: yes
Clients
- Improves client satisfaction scores: no
- Improves client retention rate: yes
- Improves net promoter score: yes
Expansion & global footprint
- Supports expansion of regional offices: yes
- Supports expansion into new countries: no
- Increases revenue from international markets: yes
Increasing revenue & profitability
- Improves fee earner revenue: yes
- Improves utilisation rate: no
People & culture
- Improves employee engagement scores: yes
- Improves staff retention: yes
Innovation & service delivery
- Improves efficiency through adoption of legal technology: no
- Improves processes through automation: no
Operational infrastructure
- Reduces operational footprint through optimisation and automation: no
- Allows for risk mitigation: yes
- Aligns with the technology roadmap and future plans: no
Benefits
Potential reduction in annual occupancy costs; improved energy efficiency and lower operating costs; better staff retention and attraction. A modern, flexible and collaborative workspace; improved staff wellbeing and satisfaction; stronger brand identity and client perception; alignment with sustainability targets.
Resources required
Programme manager; workplace lead; IT lead; HR lead; finance lead; legal and commercial advisors; external consultants and vendors
Review note
Scores increased. Now aligned to areas of focus and sustainability, clients, geography, and mitigation of the operational risk from a lease increase.
Position
55.8
Weighted score out of 100
#6
of 28
Scores 50 or above: on the shortlist for a business case.
Facts
- Sponsor
- Alan Whitcombe — Chief Operating Officer
- Sponsor identified
- Yes
- Cost band
- >£500Kmidpoint £750k
- Benefits
- High tangible benefitsscore 3
- Complexity
- Highscore 3
- Strategic alignment
- 60%
- Schedule
- Aug 2026 — Mar 202820 months
- Delivery team
- David Ashworth, Callum Reid