Ref 01MediumFunctionalRegulatory & compliance
Enterprise search server upgrade — Asia Pacific
Summary
The Asia Pacific on-premises enterprise search instance runs on a server operating system that reaches end of life at the end of 2026. An in-place operating system upgrade is required.
Score breakdown
Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.
- Areas of focus0/1×5%0.0
- Clients0/3×10%0.0
- Expansion & global footprint0/3×25%0.0
- Increasing revenue & profitability0/2×25%0.0
- People & culture0/2×10%0.0
- Innovation & service delivery0/2×10%0.0
- Operational infrastructure3/3×15%15.0
Weighted score15.0
Criteria
Areas of focus
- Improves growth in the areas of focus: no
Clients
- Improves client satisfaction scores: no
- Improves client retention rate: no
- Improves net promoter score: no
Expansion & global footprint
- Supports expansion of regional offices: no
- Supports expansion into new countries: no
- Increases revenue from international markets: no
Increasing revenue & profitability
- Improves fee earner revenue: no
- Improves utilisation rate: no
People & culture
- Improves employee engagement scores: no
- Improves staff retention: no
Innovation & service delivery
- Improves efficiency through adoption of legal technology: no
- Improves processes through automation: no
Operational infrastructure
- Reduces operational footprint through optimisation and automation: yes
- Allows for risk mitigation: yes
- Aligns with the technology roadmap and future plans: yes
Benefits
IT risk and security certification exposure mitigated.
Resources required
Managed services partner; internal IT
Review note
Good candidate for a functional project. Awaiting vendor guidance on version compatibility.
Position
15.0
Weighted score out of 100
#24
of 28
Facts
- Sponsor
- Grace Milburn — Senior Applications Systems Manager
- Sponsor identified
- Yes
- Cost band
- <£50Kmidpoint £25k
- Benefits
- Non-tangible benefitsscore 1
- Complexity
- Mediumscore 2
- Strategic alignment
- 14%
- Schedule
- Aug 2026 — Sep 20262 months
- Delivery team
- Peter Hollis