Ref 27HighFunctionalRegulatory & compliance

Sustainability reporting software

Summary

Implement software to collect and report environmental, social and governance data.

Score breakdown

Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.

Areas of focus0/1×5%0.0
Clients1/3×10%3.3
Expansion & global footprint0/3×25%0.0
Increasing revenue & profitability0/2×25%0.0
People & culture0/2×10%0.0
Innovation & service delivery1/2×10%5.0
Operational infrastructure2/3×15%10.0

Weighted score18.3

Criteria

Areas of focus

Improves growth in the areas of focus: no

Clients

Improves client satisfaction scores: yes
Improves client retention rate: no
Improves net promoter score: no

Expansion & global footprint

Supports expansion of regional offices: no
Supports expansion into new countries: no
Increases revenue from international markets: no

Increasing revenue & profitability

Improves fee earner revenue: no
Improves utilisation rate: no

People & culture

Improves employee engagement scores: no
Improves staff retention: no

Innovation & service delivery

Improves efficiency through adoption of legal technology: no
Improves processes through automation: yes

Operational infrastructure

Reduces operational footprint through optimisation and automation: yes
Allows for risk mitigation: yes
Aligns with the technology roadmap and future plans: no

Benefits

Less time spent collecting and reporting sustainability data; lower risk of non-compliance penalties or reputational damage; lower risk of error, currently high; potential savings from removing manual processes and legacy systems; better pitch data to win work with sustainability-conscious clients. Improved data accuracy, consistency and auditability; stronger stakeholder confidence; benchmarking and continuous improvement.

Resources required

Head of responsible business; sustainability manager; technology team

Position

18.3

Weighted score out of 100

#22

of 28

Facts

Sponsor: Clare Davenport — Head of Responsible Business
Sponsor identified: Yes
Cost band: <£50Kmidpoint £25k
Benefits: Medium tangible benefitsscore 2
Complexity: Lowscore 1
Strategic alignment: 21%
Schedule: Nov 2026 — Feb 20274 months
Delivery team: Peter Hollis