Translation software expansion
Summary
Expand use of the firm's enterprise translation software beyond its current footprint.
Score breakdown
Category score is the share of that category's criteria answered yes. Contribution is that score times the category weighting.
- Areas of focus0/1×5%0.0
- Clients0/3×10%0.0
- Expansion & global footprint0/3×25%0.0
- Increasing revenue & profitability1/2×25%12.5
- People & culture0/2×10%0.0
- Innovation & service delivery2/2×10%10.0
- Operational infrastructure1/3×15%5.0
Criteria
Areas of focus
- Improves growth in the areas of focus: no
Clients
- Improves client satisfaction scores: no
- Improves client retention rate: no
- Improves net promoter score: no
Expansion & global footprint
- Supports expansion of regional offices: no
- Supports expansion into new countries: no
- Increases revenue from international markets: no
Increasing revenue & profitability
- Improves fee earner revenue: no
- Improves utilisation rate: yes
People & culture
- Improves employee engagement scores: no
- Improves staff retention: no
Innovation & service delivery
- Improves efficiency through adoption of legal technology: yes
- Improves processes through automation: yes
Operational infrastructure
- Reduces operational footprint through optimisation and automation: no
- Allows for risk mitigation: yes
- Aligns with the technology roadmap and future plans: no
Benefits
Less time spent on manual translation and document formatting; faster turnaround to clients; improved compliance and data security for translations; better use of software the firm already owns. Clearer understanding across the firm of how translation needs are met; more consistent quality; less fee earner frustration at missing translation capability.
Resources required
IT support for licence and platform management; project manager for trial coordination; legal administration services product owner
Review note
Sensible. Looks like a functional project for the innovation team to run and report on. Open question: does the current licence count cover expected demand?
Position
27.5
Weighted score out of 100
#15
of 28
Facts
- Sponsor
- Bridget Calloway — Head of Legal Administration Services
- Sponsor identified
- Yes
- Cost band
- <£50Kmidpoint £25k
- Benefits
- Non-tangible benefitsscore 1
- Complexity
- Lowscore 1
- Strategic alignment
- 26%
- Schedule
- Aug 2026 — Oct 20263 months
- Delivery team
- Peter Hollis